Brickfish Community

Hello Brickfishers!

We thought we’d pass along some wisdom on the ins and outs of finding your way around our site. If you need help submitting an entry, navigating the site, or have any questions whatsoever, first and foremost check out our extensive FAQ’s section here. Chances are that you’ll find your answer there.

If you are unable to find the answer to your question or problem, please contact the Member Support team using this form. We’ll be glad to help you with any problems or inquiries and work to find a speedy resolution!

We have decided to pass along our 5 Most Asked Inquiries and address those questions to better serve you, our valued members.

5.  When will the winners be announced for a campaign?
When the results are in, they will appear in the archived campaign section here. Typically campaign results are usually posted within 6-8 weeks of a campaign ending depending upon the number of entries and the campaign, but results are not guaranteed during this time period. Trust us, we’re dying to announce the results but sometimes judging and winner notification and verification take longer than expected.  Patience is a virtue, friends

4. What does Most Viral mean?
The Most Viral winner will be the participant who creates an entry that gets a ton of attention across the Internet on sites other than Brickfish (such as Facebook, Twitter, Xanga, etc…). Using the Post to Websites or Embed tools to spread your entry across the internet makes you eligible for Most Viral prizes. Sharing is the most effective way to increase the score of an entry. There are a number of ways to share an entry, all of which will increase its chances of winning.

To learn more about how to go viral, check out this blog post: http://tinyurl.com/yj7ume7.

3. Where can I find scholarship Information? What scholarships can I participate in?
Brickfish always has lots of campaigns running that offer cash/scholarship prizing. Here is a link that lists the start and end dates of each campaign that offers a scholarship/cash prize: http://www.brickfish.com/scholarships.

2. Someone wrote a review on my entry that I don’t like. Can you please remove it?
We cannot remove any reviews that don’t violate our Terms of Use. However, you can mark a review as “unhelpful” (thumbs down) if you feel it is negative or inappropriate. Overtime, comments that are repeatedly marked as thumbs down can become hidden.

If you are arguing with a user or a guest about a review, please stop the discussion immediately and you can also block the person if they are a member. Generally, just preventing them from directly contacting you and ceasing your conversing with them will make them quit. If they keep posting things about you, report it to us.  While we support free speech, we do not condone threats or harassment of our members.

1. Why has my score dropped? Why have my votes disappeared? Why did I drop in the rankings?
These are great and valid questions since you all work so hard to promote your entries. Score, votes, and rank increase and decrease based on the interactions with your entry including votes and viral activity. We work hard to protect campaign participants against people who violate our Member Guidelines and Terms of Use. People who are violating the rules have less impact on an entry’s score. We also suggest that you check out the Complete Rules and Regulations for the campaign you are participating in. This states in detail how often a user can vote for an entry. You can find this PDF document in the ‘Details’ section of the campaign.

We also have a comprehensive blog post on how scoring works. Please check it out here: http://tinyurl.com/lkd9gd.

We hope that this has helped you learn more about our site. As always, the Brickfish Member Support Team is glad to work with you to solve your questions and problems.

Cheers,

Your Brickfish Member Support Team